Support
At Spectra, we understand that trust is developed by consistently delivering unparalleled processing solutions, services and support. It is what wins clients, builds lasting relationships, and creates growing profits.
Spectra’s Client Relationship Management Team turns these values into action by developing and delivering optimized business solutions and then supporting them with a level of client care that earns loyalty. To better serve you, we use tiered and vertical client service teams, creating the most responsive, knowledgeable and client-oriented services team in the merchant payment processing industry.
For any questions regarding our products, please do not hesitate to contact us using any of the following methods:
You can expect a response in 24 hours or less.
By Phone:
Spectra’s General line 866-939-9397
Or for specific questions on:
- Terminal Service Support: support@spectrapayments.com
- General Partner Inquiries: info@spectrapayments.com
- PR / Media: kwhiteley@spectrapayments.com
- Sales: sales@spectrapayments.com
Spectra Payments, LLC, is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA and First National Bank of Omaha, Omaha, NE. American Express requires separate approval.